Information to include
- Registered name and phone number.
- Order, account, payment or plan reference.
- Date, amount and payment provider where applicable.
- A clear description of the issue and expected outcome.
- Receipts, screenshots or product photos where relevant.
Official contact details
Email: support@vozua.com
WhatsApp: +254 777 002 004
Website: vozua.com
Business systems: vozua.app
Security reminder
Vozua staff should not ask for your password, PIN or OTP. Confirm payment prompts and recipient details before approving a transaction.